Highland, IL
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Highland Highlight

”The City of Highland has always taken a proactive approach to community development. It is clear that the City of Highland is making a concerted effort to help existing business, as well as to encourage new business and industry to locate in Highland.“ - Rob Bowman, President and CEO - Terra Properties, Inc.

Available Properties

available properties

Map Room

Map Room
Home > Back Office / Call Center

Prospective Investment in a Back Office / Call Center

Highland, Illinois is a great location for back office or call centers. In order to best meet your needs, we took the initiative to create our own fiber network. The City of Highland has completed the Fiber To The Premises (FTTP) Gigabyte System will provide you with reliable high speed data, voice, internet and video services to meet your needs for years to come.  Our television services range from 24 channels to more than 225 channels, internet services range from 1.5 Megabyte download/512 Kilobyte upload speeds to 30 Megabyte download/6 Megabyte upload speeds, and telephone services include both limited and unlimited local and nationwide calling. 

  • *Access to a combined labor force of more than 1 million people
  • *Abundant supply of reliable electricity at low costs
  • *Available sites and buildings to use as a call center
  • *Highland provides fast, reliable, professional service and support through the FTTP Gigabyte System.
  • *20 megabytes to a gigabyte or more!
  • *18 colleges, universities, and vocational institutions within a 40 mile radius to ensure your labor force is properly and comprehensively trained
  • *Experienced and available labor force

Back Office/Call Center

Occupation Code

Occupation Title

Employment

Mean Hourly

Mean Annual

43-4051

Customer Service Representatives

26,480

$16.82

$34,980

43-4171

Receptionists and Information Clerks

7,830

$12.44

$25,870

43-5081

Stock Clerks and Order Fillers

16,700

$13.39

$27,850

Source:  U.S. Bureau of Labor Statistics May 2015 Metropolitan Area Occupational Employment and Wage estimates. St. Louis MSA includes Illinois counties of: Bond, Calhoun, Clinton, Jersey, Macoupin, Madison, Monroe, and St. Claire; and Missouri counties of: Franklin, Jefferson, Lincoln, St. Charles, St. Louis, Warren, and Washington.

For more information contact:

Highland Communication Services

www.highlandcommunicationservices.com

Dan Cook Director of Electric and Fiber 618.654.7511 dcook@highlandil.gov

 

Mark Latham, City Manager | 1115 Broadway | P.O. Box 218 | Highland, IL 62249
email: DiscoverHighlandIL@HighlandIL.gov | Phone: 618-654-9891
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